FAQ

What types of gaming consoles do you repair?

We repair a wide variety of gaming consoles, including popular models from Sony PlayStation, Microsoft Xbox, and Nintendo Switch. For a complete list, please visit our [Services] page.
How much does it cost to repair my console?

The cost of repair depends on the specific issue with your console. We offer a free diagnostic service to determine the problem and provide you with a quote before any repairs begin.
How long will it take to repair my console?

Our repair turnaround time typically ranges from 2 days] to [3 days], depending on the complexity of the issue and parts availability.
Do you offer a warranty on your repairs?

Yes, we offer a warranty on all repairs. The specific warranty period will vary depending on the service performed. Please refer to our warranty policy for details.
Repair Process

How do I get my console repaired?

You can bring your console directly to our store or mail it in for repair. We offer detailed instructions on both methods on our [Shipping] page.
What should I include with my console when I send it in for repair?

Please include a brief description of the issue you're experiencing, along with your contact information. You can also include a copy of your receipt if you have one.
Can I track the repair status of my console? Yes, you can track the repair status of your console online using your unique repair order number. We will also send you email notifications when your console is received, diagnosed, and ready for pickup or shipment back to you.
What happens if my console cannot be repaired?

In the unlikely event that your console cannot be repaired, we will contact you to discuss your options. This may include offering a parts credit towards a new console purchase.
Payment & Shipping

What payment methods do you accept?

We accept all major credit cards, debit cards, and secure online payment options.
Do you offer financing options? We may offer financing options for certain repairs. Please contact us for more details.
How much does shipping cost?

Shipping costs will vary depending on your location and the chosen shipping method. We offer both standard and expedited shipping options.
Additional Resources

Manufacturer Warranties: Before seeking repairs from us, we recommend checking if your console is still under the manufacturer's warranty. You can find warranty information on the manufacturer's website.
Troubleshooting Tips: We offer a variety of troubleshooting tips on our blog to help you solve common console issues yourself. Visit our [Blog] page for helpful articles.
Contact Us

If you have any further questions, please don't hesitate to contact us by phone at +1 561-320-7580

, email at info.retro2fix@gmail.com, or live chat during our business hours.