Privacy Policy
Privacy Policy
Effective Date: 13/04/2024
This Privacy Policy ("Policy") applies to your use of the Retro2fix website (the "Store") operated by retro2fix ("we", "us", or "our"). We respect the privacy of our users ("users", "you", or "your") and are committed to protecting your personal data.
This Policy explains how we collect, use, disclose, and store your data. It also outlines your rights regarding your data and how to exercise them.
1. Data Collection
We collect several types of data when you interact with our Store, including:
Personal Information: This includes your name, email address, postal address, phone number, and payment information when you create an account, make a purchase, or contact us for support.
Demographic Information: This may include your age, gender, and location (if provided).
Technical Information: This includes data about your device, browser, operating system, IP address, and browsing activity on our Store.
Repair Information: This includes details about your gaming console, the repair service requested, and any diagnostic information you provide.
2. Data Use
We use your data to:
Provide and fulfill your repair orders for gaming consoles.
Send you important information about your orders, including confirmations, updates, and invoices.
Improve our Store, services, and repair processes.
Send you marketing communications (with your consent).
Comply with legal and regulatory requirements.
3. Data Sharing
We may share your data with third-party service providers who assist us in operating the Store and fulfilling your repair orders. These providers are obligated to maintain the confidentiality of your data and use it only for the purposes we have specified.
We will not share your data with any third-party for marketing purposes without your explicit consent. We may also disclose your data to law enforcement or government agencies if required by law or subpoena.
4. Data Storage
We store your data on secure servers located in the United States. We also utilize third-party cloud storage providers who adhere to strict data security standards.
5. Data Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of data at rest and in transit.
Regular security audits and updates.
Access controls that restrict access to your data only to authorized personnel.
6. Your Rights
You have certain rights regarding your data, including:
Access: You have the right to request a copy of the data we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.
Erasure: You have the right to request that we erase your data in certain circumstances.
Restriction: You have the right to restrict the processing of your data.
Objection: You have the right to object to the processing of your data for marketing purposes.
Portability: You have the right to request that we transfer your data to another controller.
To exercise any of these rights, please contact us using the information below.
7. Children's Privacy
Our Store is not directed towards children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us so we can delete it.
8. Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any changes by posting the new Policy on the Store.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: info.retro2fix@gmail.com
Phone: +1 561-320-7580
Address: Head Office Location
Stuart, FL
Effective Date: 13/04/2024
This Privacy Policy ("Policy") applies to your use of the Retro2fix website (the "Store") operated by retro2fix ("we", "us", or "our"). We respect the privacy of our users ("users", "you", or "your") and are committed to protecting your personal data.
This Policy explains how we collect, use, disclose, and store your data. It also outlines your rights regarding your data and how to exercise them.
1. Data Collection
We collect several types of data when you interact with our Store, including:
Personal Information: This includes your name, email address, postal address, phone number, and payment information when you create an account, make a purchase, or contact us for support.
Demographic Information: This may include your age, gender, and location (if provided).
Technical Information: This includes data about your device, browser, operating system, IP address, and browsing activity on our Store.
Repair Information: This includes details about your gaming console, the repair service requested, and any diagnostic information you provide.
2. Data Use
We use your data to:
Provide and fulfill your repair orders for gaming consoles.
Send you important information about your orders, including confirmations, updates, and invoices.
Improve our Store, services, and repair processes.
Send you marketing communications (with your consent).
Comply with legal and regulatory requirements.
3. Data Sharing
We may share your data with third-party service providers who assist us in operating the Store and fulfilling your repair orders. These providers are obligated to maintain the confidentiality of your data and use it only for the purposes we have specified.
We will not share your data with any third-party for marketing purposes without your explicit consent. We may also disclose your data to law enforcement or government agencies if required by law or subpoena.
4. Data Storage
We store your data on secure servers located in the United States. We also utilize third-party cloud storage providers who adhere to strict data security standards.
5. Data Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of data at rest and in transit.
Regular security audits and updates.
Access controls that restrict access to your data only to authorized personnel.
6. Your Rights
You have certain rights regarding your data, including:
Access: You have the right to request a copy of the data we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.
Erasure: You have the right to request that we erase your data in certain circumstances.
Restriction: You have the right to restrict the processing of your data.
Objection: You have the right to object to the processing of your data for marketing purposes.
Portability: You have the right to request that we transfer your data to another controller.
To exercise any of these rights, please contact us using the information below.
7. Children's Privacy
Our Store is not directed towards children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us so we can delete it.
8. Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any changes by posting the new Policy on the Store.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: info.retro2fix@gmail.com
Phone: +1 561-320-7580
Address: Head Office Location
Stuart, FL